Shipping policy
Last Updated: October 22, 2026
1. Shipping Destinations
Norezavi offers shipping to customers in the United States and other countries where shipping is available. Available shipping destinations and delivery options may vary depending on the destination address and the options displayed during checkout.
Please review your shipping address and the delivery information provided at checkout before completing your purchase.
2. Order Processing Time
Orders are generally processed within 1–3 business days. Order processing time is separate from shipping time.
Processing begins after an order has been placed and the required payment authorization has been completed. Weekends, public holidays, order verification, and other circumstances may affect processing time.
3. Shipping Time and Estimated Delivery
After an order has been processed, the estimated shipping time is 6–9 business days.
The estimated total delivery time, including order processing and shipping, is 7–12 business days.
These timeframes are estimates and are not guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier operations, public holidays, weather conditions, and other circumstances beyond our control.
4. Shipping Fees
Free shipping is available throughout the United States.
For destinations outside the United States, available shipping options and any applicable charges will depend on the destination and the information provided during checkout. Please review the shipping details before completing your order.
5. Shipment Tracking
Once your order has been shipped, tracking information will be provided when available so you can follow the progress of your shipment.
Tracking updates may take time to appear after a package has been handed over to the carrier. If you have questions about your shipment or tracking information, please contact our customer support team with your order details.
6. Shipping Address Accuracy
Please ensure that your shipping address, recipient name, email address, and telephone number are accurate and complete when placing an order.
If you notice an error in your shipping address after placing an order, contact us as soon as possible. We will review your request, but changes may not be possible once an order has been processed or shipped.
7. Delayed, Lost, or Damaged Shipments
If your shipment is delayed, appears to be lost, or arrives damaged, please contact our customer support team with your order number and relevant details.
For damaged packages, photographs of the package and the affected items may help us review the issue. Please retain relevant packaging and shipping information while the matter is being reviewed.
We will review reported shipping issues and provide assistance in accordance with our applicable policies and legal obligations.
8. Multiple Packages and Split Shipments
Orders containing multiple items may be shipped in separate packages when necessary for fulfillment. If your order is shipped in multiple packages, the packages may arrive at different times.
If separate tracking information is available for your packages, please use the relevant tracking details to follow each shipment.
9. Refused or Undeliverable Shipments
If a shipment is refused, cannot be delivered, or is returned to the sender, please contact our customer support team for assistance.
Any applicable return, refund, or reshipping arrangements will be reviewed in accordance with our applicable policies and relevant legal requirements.
Norezavi covers shipping costs associated with refunds regardless of the reason for the refund, in accordance with our stated store policy.
10. Circumstances Beyond Our Control
Delivery schedules may be affected by circumstances beyond our control, including severe weather, natural disasters, carrier service disruptions, public holidays, customs processing, or other unexpected events.
When such circumstances affect a shipment, actual delivery may take longer than the estimated delivery timeframe.
11. Shipping Support and Contact Information
If you have questions about order processing, shipping, tracking, or delivery, please contact Norezavi using the information below.
Store Name: Norezavi
Website: https://www.norezavi.com/
Email: hello@norezavi.com
Phone: +1 217-485-6964
Business Address: 903 Rusty Branch Ave, Las Vegas, NV 89123, United States
Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM Pacific Time (PT)
Saturday–Sunday: Closed
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