Terms of service

Last Updated: October 22, 2026

1. Agreement and Scope of Service

These Terms of Service ("Terms") govern your access to and use of the Norezavi website at https://www.norezavi.com/ and your purchase of products from Norezavi ("we," "us," or "our"). By accessing our website, browsing our products, or placing an order, you agree to these Terms and the applicable policies published on our website.

Norezavi is an independently operated online store offering women's shoes and women's apparel. We serve customers in the United States and other countries where our products are available.

2. Eligibility and Account Security

By using our website or placing an order, you represent that you have the legal capacity to enter into a purchase transaction under applicable law or have the necessary authorization to do so.

If customer account services are available and you choose to create an account, you are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account. Please contact us if you suspect unauthorized access or activity.

Nothing in these Terms is intended to limit consumer protections that cannot legally be excluded under applicable law.

3. Product Information, Accuracy, and Availability

Norezavi offers women's shoes and women's apparel. We make reasonable efforts to present product descriptions, images, pricing, sizes, colors, and other product details as accurately as possible.

Actual product colors and appearances may vary due to screen settings, lighting, and device displays. Product availability, sizes, styles, and other details may change without notice.

If we identify an apparent product description or pricing error before accepting an order, we may take appropriate steps to correct the error or contact you regarding the affected order. If payment has already been collected for an order that cannot be fulfilled, any applicable refund will be handled in accordance with our Return and Refund Policy and applicable law.

4. Order Placement and Acceptance

When you submit an order through our website, you are making an offer to purchase the selected products. An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been fully processed or shipped.

Order acceptance and fulfillment remain subject to payment authorization, product availability, accurate order information, and applicable legal requirements.

If an order cannot be fulfilled because of an inventory issue, suspected fraudulent activity, an apparent pricing error, or another legitimate reason, we may contact you to resolve the issue or cancel the affected order as permitted by applicable law. Any payment collected for an order that is canceled will be handled in accordance with our applicable refund procedures.

5. Payment, Order Processing, and Shipping

Norezavi accepts the following payment methods, subject to availability and eligibility at checkout:

Shop Pay

Shop Pay Installments

Visa

Mastercard

American Express

Diners Club

Discover

Apple Pay

Google Pay

PayPal Wallet

Alipay

Bancontact

Bizum

MB WAY

Payment transactions are subject to authorization and processing by the relevant payment provider. Available payment options may vary depending on location, eligibility, and checkout requirements.

Orders generally require 1–3 business days for processing. After processing, estimated shipping time is 6–9 business days. The estimated total delivery time is 7–12 business days, including processing and shipping.

For additional information, please review our Shipping Policy and Payment Terms.

6. Cancellations, Returns, and Refunds

Returns and refunds are governed by our applicable Return and Refund Policy and any consumer rights that apply under relevant law.

Eligible return requests may be submitted within 30 business days, subject to the conditions set out in our Return and Refund Policy. Once an eligible return has been received and approved for processing, return processing generally takes 1–3 business days.

Norezavi does not charge a restocking fee. We cover shipping costs associated with refunds regardless of the reason for the refund, in accordance with our applicable return and refund procedures and applicable law.

Approved refunds will generally be issued to the original payment method where possible. The time required for the funds to appear in your account may depend on your bank, card issuer, or payment provider.

Please consult our Return and Refund Policy for complete eligibility requirements, return instructions, and refund details.

Nothing in these Terms excludes or restricts any mandatory consumer rights that cannot legally be waived or limited.

7. Intellectual Property

Website content, including text, product descriptions, graphics, photographs, logos, design elements, and other materials, may be protected by applicable intellectual property laws and may belong to Norezavi or the relevant rights holders.

You may access and use our website for lawful personal shopping purposes. You may not reproduce, distribute, modify, commercially exploit, or otherwise use protected website content without the required authorization, except where permitted by applicable law.

8. Acceptable Website Use and User Submissions

You agree to use our website lawfully and not to interfere with its operation, attempt unauthorized access, introduce malicious code, misuse website functions, or engage in fraudulent or deceptive activities.

If you submit product reviews, feedback, or other content, you are responsible for ensuring that your submissions are lawful, accurate to the best of your knowledge, and do not infringe the rights of others.

We may take reasonable action regarding content or activities that violate these Terms or applicable law, subject to any rights or obligations imposed by law.

9. Third-Party Services and Links

Our website may rely on third-party services for payment processing, website operation, shipping, or other functions. We may also provide links to external websites or services for convenience.

Third-party services may be subject to their own terms, privacy policies, and operating procedures. Norezavi does not control independent third-party websites and is not responsible for their content or practices, except to the extent responsibility cannot be excluded under applicable law.

10. Disclaimers and Limitation of Liability

We make reasonable efforts to maintain the availability and functionality of our website. However, we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

To the extent permitted by applicable law, Norezavi will not be responsible for losses arising from circumstances beyond our reasonable control, including certain carrier delays, service interruptions, or third-party system failures.

Nothing in these Terms excludes or limits liability, warranties, remedies, or consumer protections that cannot lawfully be excluded or limited under applicable law. Your statutory rights remain unaffected.

11. Governing Law and Dispute Resolution

These Terms and transactions made through our website are subject to applicable laws. Mandatory consumer protection laws in your place of residence may also apply where required.

If you have a question or concern about an order or these Terms, we encourage you to contact us first so that we can attempt to resolve the matter.

Nothing in this section removes any rights you may have to pursue available remedies or bring a complaint before a competent authority or court under applicable law.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our store operations, products, services, or applicable legal requirements.

Updated Terms will be posted on this page with a revised "Last Updated" date. Changes will apply as permitted by applicable law. We encourage you to review this page periodically.

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Contact Information

Norezavi

Address: 903 Rusty Branch Ave, Las Vegas, NV 89123, United States

Email: hello@norezavi.com

Phone: +1 217-485-6964

Website: https://www.norezavi.com/

Thank you for visiting Norezavi. We appreciate your interest in our store.

Customer Support Hours

Monday–Friday: 9:00 AM–6:00 PM Pacific Time (PT)

Saturday–Sunday: Closed